Support Automation
Deliver better customer experiences with intelligent automation.
Automatic issue detection, triage, and resolution for rapid response.
Proactively detect problems and automatically initiate the incident process. Reduce time to resolution by seamlessly connecting information across multiple systems and escalating tickets via collaboration tools for assignment and triage.
- DevOps
- Incident Management
- Collaboration
- DevOps
- Incident Management
- Collaboration
Quickly integrate all your favorite apps
Salesforce
Use our Salesforce connector to sync customer data across your systems, escalate issues from sales to customer support, route new tickets to other apps, and see ticket status without switching between apps.
Zendesk
Our Zendesk connector lets you sync support across channels, route and prioritize tickets, automate product returns, and generate tickets based on product usage, all inside Zendesk.
NetSuite
With our NetSuite connector, you can generate return requests in NetSuite from inside your customer support app, approve returns (or send reminders), and immediately update inventory data.
Slack
Our Slack connector lets you open, escalate, and close support tickets, route tickets, check ticket status, and receive updates on high priority tickets, all without leaving the chat.